I’m a Digital Operations Specialist with 4+ years of experience building scalable systems, streamlining workflows, and leading content-driven initiatives across CRM, web, and campaign ecosystems. I specialize in turning complex technical challenges into seamless, user-friendly experiences; connecting the dots between technology, creativity, and business outcomes.
I’ve implemented automation and CRM solutions that boosted engagement rates by up to 25% and improved operational efficiency by 30%, while supporting brands from agile startups to established companies like Honda Cars Philippines. My work spans technical implementation, UX-aware website and application development, marketing automation, and content strategy, all grounded in data analysis and performance reporting.
Recently, I’ve been focused on integrating advanced CRM capabilities with content and campaign strategies to build cohesive digital ecosystems that scale. I design and optimize end-to-end digital operations frameworks that help businesses move faster, make smarter decisions, and maintain authentic, conversion-focused connections with their audiences.